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Moon Palace Cancun - All Inclusive

ex. Moon Palace Golf & Spa Resort

Arretera Cancun-Chetumal Km 340, Cancun, Mexico, 77500  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Moon Palace Cancun - All Inclusive

Free Wi-Fi

Free Wi-Fi in public areas

Parking

Off-site car park

Luggage storage
24-hour services

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

Restaurant buffet

Swim-up bar

Cafe

Snack bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Indoor heated swimming pool

Private swimming pool

Overview

The tranquil Moon Palace Cancun - All Inclusive is a 5-star property placed 17 km from Museo de Arte Popular Mexicano . Built in 2000, the hotel is a combination of Italian architecture and contemporary facilities.

Located in a quiet area with restaurants, a zoo and an oceanarium, guests will see why Moon Palace Cancun - All Inclusive is admired by many tourists.

The hotel offers easy access to the white-sand beach in Cancun.

Cancun International airport is 15 minutes' drive away from Moon Palace Cancun - All Inclusive.

Rooms

This property comprises 2103 non-smoking guestrooms featuring complimentary wireless internet, a minibar, a laptop-size safe, a fridge and blackout curtains. Guests can enjoy a great view of the Caribbean Sea from their rooms. Bathrooms with a hairdryer, complimentary toiletries and terry bathrobes are featured in every room.

Eat & Drink

Dishes of international cuisine are served in the 24-hour restaurant. Guests can spend time in the large bar serving a wide range of spirits and cocktails.

Services

Moon Palace Cancun - All Inclusive caters to the needs of guests providing an ATM, a beauty salon and a hairdresser as well as a business centre, an exhibition space and a conference centre.

Relax

Moon Palace Cancun - All Inclusive offers such leisure options as a sunbathing terrace, sun loungers and a swimming pool. On-site amenities for fitness include a gym, yoga classes and a fitness centre.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Private parking is possible at a location nearby for free.

Number of rooms:   2103.

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Facilities

General

  • Non-smoking property
  • Free Wi-Fi in public areas
  • Off-site car park
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Children are welcome
  • Luggage storage
  • Private beach
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Sundry/Convenience store
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Lobby
  • Ice machine
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness centre
  • Diving
  • Aqua fitness
  • Cycling
  • Tennis court
  • Volleyball
  • Golf course
  • Billiard tables
  • Table tennis

Services

  • Paid airport shuttle
  • 24-hour room service
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • All inclusive
  • Continental breakfast
  • Restaurant buffet
  • Cafe
  • Swim-up bar
  • Poolside snack bar
  • Snack bar
  • Free breakfast
  • Buffet breakfast

Business

  • Business centre
  • Exhibition space
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Paid babysitting/ Child services
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Indoor heated swimming pool
  • Private swimming pool
  • Outdoor swimming pool
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage

Room view

  • Sea view
  • Garden view
  • Golf view
  • Ocean view
  • Pool view
  • Street view
  • Resort view

Room features

  • Air conditioning
  • VIP room facilities
  • In-room safe
  • Mini-bar
  • Living room
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bath/ Shower
  • Hair dryer

Media

  • Flat-screen TV
  • Hi-Fi
  • Cable/ Satellite television
  • International calls
  • Free local telephone calls
  • Radio
  • AM/FM alarm clock

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 12 pm FREE

Children and extra beds

All children
0 - 16 years
Extra bed USD 120
Children above
16 years or adults
Extra bed USD 315
Maximum capacity of cots and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel Moon Palace Cancun - All Inclusive Cancun location
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Hotel Address:

Arretera Cancun-Chetumal Km 340, Cancun, Mexico, 77500

Get directions
Airports
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of rooms:
    2103

Hotel Awards

MexicanHOTEL AWARDSRecommendedCancunMoon Palace Cancun - All Inclusive

According to guest reviews, the hotel has been rated as
Best Family Hotels in Mexico

Use Badge

Rooms and availability

Moon Palace Cancun - All Inclusive photos Room Deluxe Resort View
Guest Room
Resort view
  • Max occupancy:

    6 persons

  • Bed type:

    1 King-size bed, 1 Double bed, 1 Double bed or 1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Smoking
    • Shower
    • Non-smoking
    • + More
  • General:Internet access
  • In-room safe
  • Pets allowed
  • Slippers
  • Terrace
  • Balcony
  • Work desk
  • Ironing facilities
  • Wardrobe
  • Butler service
  • Telephone
  • Bathroom:Bathroom
  • Bathroom for disabled
  • Hot tub
  • Hair dryer
  • Bathrobe
  • Towels
  • Toilet
  • Bedding:Sofa bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Coffee machine
  • Fridge
  • Bottled water
  • Media:Flat-screen TV
  • Hi-Fi
  • Wake up service
  • Clock-radio
  • Radio
Room Description:

Room RESORT VIEW. ALL INCLUSIVE. Non refundable

Moon Palace Cancun - All Inclusive photos Room Deluxe Resort View
Special Single Room
Resort view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Internet access
  • Safe
  • Terrace
  • Butler service
  • Direct dial phone number
  • Bathroom:Bathroom for disabled
  • Hair dryer
  • Dining:Mini-bar
  • Fridge
  • Media:Cable/satellite TV
  • Hi-Fi
  • Radio
Room Description:

Standard|Room - Garden view

Moon Palace Cancun - All Inclusive photos Room Junior Suite Golf Course
Junior Suite
Golf view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Jacuzzi
    • Balcony
    • Air conditioning
    • + More
  • General:Internet access
  • Safe
  • Terrace
  • Butler service
  • Direct dial phone number
  • Bathroom:Bathroom for disabled
  • Hair dryer
  • Dining:Mini-bar
  • Fridge
  • Media:Cable/satellite TV
  • Radio
Room Description:

Junior Suite|Junior Suite - Golf Course ( All Inclusive )

Moon Palace Cancun - All Inclusive photos Room Superior Deluxe
Superior Deluxe Room
Garden view
  • Max occupancy:

    7 persons

  • Bed type:

    1 Double bed, Sleeping arrangements for 4 persons, 2 Double beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Bathtub
    • Balcony
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Terrace
  • Butler service
  • Direct dial phone number
  • Bathroom:Bathroom for disabled
  • Hair dryer
  • Bathrobe
  • Bedding:Twin bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Mini-refrigerator
  • Media:Cable/satellite TV
  • Wake up service
  • Radio
Room Description:

Deluxe|Superior Deluxe - Garden View ( All Inclusive )

Moon Palace Cancun - All Inclusive photos Room Superior Deluxe
Superior Deluxe Single Room
Ocean view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Internet access
  • Safe
  • Terrace
  • Butler service
  • Direct dial phone number
  • Bathroom:Bathroom for disabled
  • Hair dryer
  • Dining:Mini-bar
  • Fridge
  • Media:Cable/satellite TV
  • Radio
Room Description:

Deluxe|Superior Deluxe Room

Moon Palace Cancun - All Inclusive photos Room
Superior Room
Sea view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 2 Double beds or 1 King-size bed, 1 Double bed or 1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Smoking
    • Shower
    • Non-smoking
    • + More
  • General:Internet access
  • Safe deposit box
  • Pets allowed
  • Slippers
  • Terrace
  • Balcony
  • Work desk
  • Ironing facilities
  • Wardrobe
  • Butler service
  • Telephone
  • Bathroom:Bathroom
  • Bathroom for disabled
  • Jacuzzi
  • Hair dryer
  • Bathrobe
  • Towels
  • Toilet
  • Bedding:Sofa bed
  • Dining:Mini-bar
  • Coffee machine
  • Fridge
  • Bottled water
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

Deluxe|Luxury Superior Room [All Inclusive]

Moon Palace Cancun - All Inclusive photos Room
Deluxe Room
Resort view
  • Max occupancy:

    7 persons

  • Bed type:

    2 Double beds or 1 King-size bed, 1 Double bed, Sleeping arrangements for 4 persons

  • Check Prices
  • Room Facilities:
    • Smoking
    • Shower
    • Non-smoking
    • Bathtub
    • + More
  • General:Free Wi-Fi
  • In-room safe
  • Pets allowed
  • Slippers
  • Terrace
  • Balcony
  • Work desk
  • Ironing facilities
  • Wardrobe
  • Butler service
  • Telephone
  • Bathroom:Bathroom
  • Bathroom for disabled
  • Jacuzzi
  • Hair dryer
  • Bathrobe
  • Towels
  • Toilet
  • Bedding:Sofa bed
  • Twin bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Coffee machine
  • Mini-refrigerator
  • Bottled water
  • Media:Flat-screen TV
  • Wake up service
  • Clock-radio
  • Radio
Room Description:

Deluxe|Deluxe Room, Jetted Tub, Resort View (1 King Bed)

Moon Palace Cancun - All Inclusive photos Room Deluxe Resort View
Deluxe Single Room
Resort view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Internet access
  • Safe
  • Terrace
  • Butler service
  • Direct dial phone number
  • Bathroom:Bathroom for disabled
  • Hair dryer
  • Dining:Mini-bar
  • Fridge
  • Media:Cable/satellite TV
  • Radio
Room Description:

Deluxe|SINGLE DELUXE-RESORT-VIEW

Moon Palace Cancun - All Inclusive photos Room Wellness Suites
Deluxe Suite
Garden view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 1 Double bed, Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Jacuzzi
    • Balcony
    • + More
  • General:Internet access
  • Safe
  • Terrace
  • Butler service
  • Direct dial phone number
  • Bathroom:Bathroom for disabled
  • Hair dryer
  • Dining:Mini-bar
  • Fridge
  • Media:Cable/satellite TV
  • Radio
Room Description:

Suite|Deluxe Suite

Moon Palace Cancun - All Inclusive photos Room Wellness Suites
Presidential King Suite
Garden view
  • Max occupancy:

    5 persons

  • Bed type:

    1 King-size bed, 1 Single bed, 1 Double bed or 1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Jacuzzi
    • + More
  • General:Butler service
Room Description:

Suite|Presidential Suite, 1 King Bed, Garden View

Moon Palace Cancun - All Inclusive photos Room Wellness Suites
Ambassador Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Jacuzzi
    • Balcony
    • + More
  • General:Internet access
  • Safe
  • Terrace
  • Butler service
  • Direct dial phone number
  • Bathroom:Bathroom for disabled
  • Hair dryer
  • Dining:Mini-bar
  • Fridge
  • Media:Cable/satellite TV
  • Radio
Room Description:

Suite|Ambassador Suite ( All Inclusive )

Moon Palace Cancun - All Inclusive photos Room
Deluxe Family Room
  • Max occupancy:

    5 persons

  • Bed type:

    1 Double bed, 2 Double beds and 1 Single bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Slippers
  • Terrace
  • Balcony
  • Work desk
  • Ironing facilities
  • Wardrobe
  • Butler service
  • Telephone
  • Bathroom:Bathroom
  • Bathroom for disabled
  • Hot tub
  • Hair dryer
  • Bathrobe
  • Towels
  • Toilet
  • Bedding:Twin bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Coffee machine
  • Mini-refrigerator
  • Bottled water
  • Media:Flat-screen TV
  • Game console
  • Wake up service
  • iPod docking station
  • DVD player
  • Radio
Moon Palace Cancun - All Inclusive photos Room Wellness Suites
Wellness Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, Sleeping arrangements for 4 persons, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Jacuzzi
    • + More
  • General:Butler service
  • Bedding:Sofa bed
Room Description:

Suite|Wellness Suite ( All Inclusive )

Club Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Jacuzzi
    • + More
  • General:Butler service
Room Description:

Standard|Habitación Club Matrimonial

Club Room Matrimonial
  • Max occupancy:

    2 persons

  • Bed type:

    1 Single bed

  • Check Prices
Club King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Standard|CLUB ROOM 1 KING BED CONCIERGE SERVICE NON-REFUNDA

Grand Luxe Double Room
Garden view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Standard|Grand Luxe Room - Garden View

Grand Deluxe Double Room
Resort view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • General:Butler service
Room Description:

Deluxe|DOUBLE Grand Deluxe Resort View

Grand Deluxe Single Room
Resort view
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
  • General:Butler service
Room Description:

Deluxe|SINGLE Grand Deluxe Resort View

Grand Deluxe Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Suite|DOUBLE GRAND DELUXE SWIM UP SUITE

Oceanfront Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Single bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Internet access
  • Safe
  • Terrace
  • Butler service
  • Direct dial phone number
  • Bathroom:Bathroom for disabled
  • Hair dryer
  • Dining:Mini-bar
  • Fridge
  • Media:Cable/satellite TV
  • Radio
Room Description:

Room OCEAN FRONT. ALL INCLUSIVE. Standard rate

Two-Bedroom Room
  • Max occupancy:

    4 persons

  • Check Prices
Room Description:

Standard|Room TWO BEDROOMS

Suite
Garden view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 1 Single bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Internet access
  • Safe
  • Terrace
  • Butler service
  • Direct dial phone number
  • Bathroom:Bathroom for disabled
  • Hair dryer
  • Dining:Mini-bar
  • Fridge
  • Media:Cable/satellite TV
  • Radio
Room Description:

Suite|SUITE STANDARD - ALL INCLUSIVE

Family Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, Sleeping arrangements for 4 persons, Sleeping arrangements for 3 persons

  • Check Prices
  • General:Butler service
Room Description:

Standard|FAMILY ROOM Grand Delulxe

Family Two Room Double Room
  • Max occupancy:

    5 persons

  • Bed type:

    1 Double bed, Sleeping arrangements for 4 persons, Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Jacuzzi
    • + More
  • General:Butler service
Room Description:

Standard|FAMILY ROOM 2 BEDROOMS NON-REFUNDABLE

Family Two-Bedroom Single Room
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
  • General:Butler service
Room Description:

Standard|Family Room, 2 Bedrooms

Family Suite
  • Max occupancy:

    2 persons

  • Check Prices
Superior Deluxe Oceanfront Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, Sleeping arrangements for 3 persons, Sleeping arrangements for 4 persons

  • Check Prices
  • General:Butler service
Room Description:

Superior Deluxe Ocean Front. ALL INCLUSIVE. Standard rate

Superior Deluxe Triple Room
Resort view
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Deluxe|Triple Superior Deluxe Resort View

Superior Deluxe Quadruple Room
Resort view
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
Room Description:

Deluxe|Quad Superior Deluxe Resort View

Superior Oceanfront Double Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Internet access
  • Safe
  • Terrace
  • Direct dial phone number
  • Bathroom:Bathroom for disabled
  • Hair dryer
  • Dining:Mini-bar
  • Fridge
  • Media:Cable/satellite TV
  • Radio
Room Description:

Superior|Twin/Double Room - Superior - De Luxe - Ocean Front (Non-Refundable)

Superior Single Room
Garden view
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
  • General:Butler service
Room Description:

Deluxe|Luxury Superior Room - Garden View

Superior Oceanfront Single Room
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Internet access
  • Safe
  • Terrace
  • Butler service
  • Direct dial phone number
  • Bathroom:Bathroom for disabled
  • Hair dryer
  • Dining:Mini-bar
  • Fridge
  • Media:Cable/satellite TV
  • Radio
Room Description:

Deluxe|SINGLE DELUXE-OCEAN FRONT-SUPERIOR

Superior Junior Suite
Golf view
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Media:Television
Deluxe Oceanfront Double Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 1 Double bed and 1 Single bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Jacuzzi
    • + More
  • General:Internet access
  • Butler service
  • Bedding:Sofa bed
Room Description:

DOUBLE DELUXE OCEAN FRONT. ALL INCLUSIVE. Non refundable

Deluxe Oceanfront Single Room
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
  • General:Internet access
  • Butler service
Room Description:

SINGLE DELUXE OCEAN FRONT. ALL INCLUSIVE. Standard rate

Presidential Two-Room Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, Sleeping arrangements for 3 persons, Sleeping arrangements for 4 persons

  • Check Prices
Room Description:

Suite|Two-Bedroom Presidential Suite ( All Inclusive )

Deluxe Family Single Room
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
  • General:Butler service
Room Description:

Deluxe|Deluxe Family Room [All Inclusive]

Ocean Room
Ocean view
  • Max occupancy:

    2 persons

  • Check Prices
Luxury Double Room
Resort view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Single beds or 1 Double bed, Sleeping arrangements for 4 persons

  • Check Prices
  • General:Butler service
Room Description:

Deluxe|Luxury Room - Resort View [All Inclusive]

Luxury Single Room
Garden view
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
  • General:Butler service
Room Description:

Deluxe|Luxury Room - Garden View

Luxury Suite
Garden view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 1 Single bed, Sleeping arrangements for 4 persons

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Media:Television
Room Description:

Suite|Luxury Suite - Garden View

Moon Palace Cancun - All Inclusive Location

Legend
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  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

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Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

Local attractions

  • Wet\'n Wild Cancun 2.8 mi
    Blvd Kukulkan Km. 25 Zona Hotelera
  • El Rey Ruins (Zona Arqueologica El Rey)6.1 mi
    Blvd Kukulcan Km 17 Zona Hotelera
  • Museo Maya de Cancun7.0 mi
    Hotelera Cancun Quintana Roo Blvd. Kukulcan Km 16. 5 Esq. Gucumatz
  • Parque Cenote Las Mojarras 4.9 mi
    Carretera Puerto Morelos - Central Vallarta Km 12.5 Ejido de Puerto Morelos Ruta de los Cenotes
  • Playa Delfines6.3 mi
    Cancun 77710Mexico
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of rooms:
    2103

Hotel Awards

MexicanHOTEL AWARDSRecommendedCancunMoon Palace Cancun - All Inclusive

According to guest reviews, the hotel has been rated as
Best Family Hotels in Mexico

Use Badge

Moon Palace Cancun - All Inclusive Reviews

Guest reviews are submitted by our customers after their stay at Moon Palace Cancun - All Inclusive

7.8
FabulousBased on102 reviews

Rating by category:

Location
8.6
Rooms
9.5
Service
9.2
Dining
9.0

Guest reviews

  • 1.8

    Resort itself was beautiful and most of staff was amazing.

    However, i did forget about a pair of sunglasses that we're in a case mixed in my clothes in my suitcase. And when I got home I found the case but no glasses, which means someone had actually gone thru my clothes and the glasses themselves were not cheap. Also as an incentive you are given 1500 credit, to find out that in the store you can only use it on 3 things which are beach bags, white rubber watches or 75 towards sunglasses and you pay difference. So you cannot use these towards anything that you may actually want like hats or shirts or souvenirs. And to top it off I ended up with food poisoning and missing out on the last day and half of my vacation stuck in my room. So don't think I would ever come back or if I would recommend this resort to anyone.

How to reach hotel

hotel Moon Palace Cancun - All Inclusive Cancun location
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Hotel Address:

Arretera Cancun-Chetumal Km 340, Cancun, Mexico, 77500

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Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of rooms:
    2103

Hotel Awards

MexicanHOTEL AWARDSRecommendedCancunMoon Palace Cancun - All Inclusive

According to guest reviews, the hotel has been rated as
Best Family Hotels in Mexico

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