The hotel was well-maintained and gorgeous. It was located near the water park and other fun attractions. - the room I stayed in was a superior deluxe king room with comfortable beds and a nice view. - the hotel had restaurants and buffet options available.

Got a fresh room with a jacuzzi and a minibar! 🛁 The provided review is rewritten successfully, maintaining the essence of the original content.

Perfectly clean, updated units provided with jacuzzi, soaps, comfortable beds. Location really close to moon palace for about 13 years as well as the restaurants and buffet.

This place is beautiful and quite clean, plus the Wi-Fi here is great! the staff is super friendly and the food they serve is delicious 🍽️. Additionally, it's convenient to find parking nearby.

Spacious and impeccably clean room with a lovely view, equipped with two double beds and a coffee maker.

The staff was hard-working and delivered outstanding service. the room was perfectly clean and well-appointed, the bed was comfortable. - the breakfast was extraordinary with a variety of salads, omelettes, and toasts. - the hotel's location was convenient, next to the amphitheater and shopping malls. - A 24-hour restaurant was nearby, a plus for convenience.

This modern hotel offers stylish, clean rooms with modern amenities.

The hotel was fantastic and wonderful with stunning location just next door to Moon Palace '' and Riviera Maya. The room I stayed in was updated and immaculately clean with a king bed, soaps plus the minibar...

Didn't like the staff, some of them were completely unhelpful.

The staff was friendly & helpful. The resort was beautiful with lots of amenities and activities. The food was great and there was a variety of options. The scent of the resort was amazing. The room had a jetted bath, shower, and a balcony with a hammock. The pools were beautiful. The resort provided regular shuttles to different sections.

Felt like relaxing at home, no complaints.

The rooms here are peaceful, with a jacuzzi, cozy beds, and a lovely view, located just a short stroll from the Spa.

The all-inclusive features at Moon Palace were awesome. The drinks, like the negroni, scooby dooby margarita, mango tango, and mud slides, were all good. We also enjoyed the variety of activities available, like golf lessons. The ocean view from our room was great, and we liked being able to see the activities from our balcony. we had a fun and enjoyable stay at Moon Palace.

Felt at ease and well taken care of, nothing to complain about.

During our stay, we were impressed with the food safety measures implemented by the staff, ensuring a worry-free dining experience. The attentive service provided by Ramon at the Gondola restaurant exceeded our expectations, adding to the overall perfection of our stay. The rooms were well-appointed with all the necessary amenities, and the breathtaking views from the balcony were an added bonus. The breakfast buffet offered a wide variety of delicious options to start our day.

The resort could improve by offering more flexibility in their contracts, allowing guests the option for cancellation if needed.

The room was functional and the beds were exceptionally comfortable, with a great selection of meals and top-class staff.

I recently had the pleasure of staying at a resort in Cancun, and I was blown away by the incredible service and friendliness of the staff. They went above and beyond to make sure we had everything we needed and made us feel right at home. The variety of pools and swim-up bars was amazing, and it was so convenient to have everything we needed located in one place. The food was delicious and there were plenty of options to choose from. And the best part? The stunning beach just a short walk away!

While my overall experience was fantastic, there was one incident that left a sour taste in my mouth. One of the staff members tried to push a promotion on us, and when we politely declined, she became aggressive and rude.

The rooms were spotlessly clean with comfortable beds. The breakfast was surprisingly good and extraordinary. The check-in was easy.